Terms of Service
These terms apply when you use the LiveSharer app and website (“LiveSharer”, “we”, “us”). LiveSharer is operated by Live Sharer Ltd, 166 High Street, Aylesbury, England, HP20 1RE (company number 14557747, registered in England and Wales). By creating an account you agree to these terms and to our Privacy Policy.
1. Who can use LiveSharer
- You must be at least 18 years old. We ask for your date of birth when you join, and we suspend accounts of anyone under 18.
- You must give accurate information and keep your account secure. You're responsible for activity on your account.
- One person, one account. You can use the same account as a viewer and as a sharer.
2. What LiveSharer does
LiveSharer lets a viewer book a sharer to show a place on one-to-one live video. We provide the platform, payments and safety tools. Sharers are independent users, not our employees or agents, and they decide which requests to accept.
3. Bookings and live sessions
- A viewer sends a request with a place, a description, a start time and a length. The sharer can accept or decline.
- Once accepted, the sharer can start the session, including before the scheduled time if both are ready. A request or an accepted booking that isn't started within 15 minutes of its scheduled time expires.
- A session ends when either person ends it, or automatically at the booked length.
- Sessions are streamed live and are not recorded by LiveSharer. You must not record, screenshot or share a session without the other person's permission.
4. Prices and payment for viewers
- Each sharer sets a price per minute, shown before you book. The booking shows the most it can cost.
- You pay for the minutes actually streamed, never more than the length you booked. The charge is taken from your LiveSharer wallet when the session ends.
- You top up your wallet by card through our payment provider, Stripe. Wallet credit is used for bookings on LiveSharer. Unused credit stays in your wallet for future bookings and doesn't expire. If you'd rather have it back, email support@livesharer.com at any time and we'll refund your unused credit to the card you paid with.
- If something went wrong with a session, contact us within 14 days and we'll review it.
5. Earnings for sharers
- For each completed session you earn the amount charged to the viewer, minus LiveSharer's platform fee of 20%.
- Earnings appear in your balance and can be withdrawn to a bank account connected through Stripe Connect. Stripe's own terms apply to payouts, and Stripe may ask you to verify your identity.
- You're responsible for any tax due on your earnings.
6. Acceptable use
You must not use LiveSharer to:
- show, request or share sexual content, or any content involving a child;
- harass, threaten, impersonate or deceive anyone;
- film people or private places without permission, or break the law where you are;
- put yourself or others in danger, for example by streaming while driving;
- arrange payments outside LiveSharer, or misuse the payment system.
7. Reports, blocks and enforcement
You can report or block another user from their profile, a booking or during a call. Our safety team reviews reports. We may end a live session, hide an account while we review a report, suspend or close accounts, and withhold payouts related to a breach of these terms. Content involving the sexual abuse of a child is reported to the relevant authorities.
8. Ending your account
You can delete your account at any time in the app under Account → Manage account. We may suspend or close accounts that break these terms. Some records are kept after deletion as explained in our Privacy Policy.
9. Our responsibility
We work to keep LiveSharer available and safe, but we can't guarantee that a sharer will be available, or that a stream will be uninterrupted. Nothing in these terms limits our liability where it would be unlawful to do so, including for death or personal injury caused by negligence, or for fraud. Otherwise, our total liability to you is limited to the amount you paid us in the 12 months before the claim.
10. Changes and law
We may update these terms. If the changes are significant we'll ask you to accept them again in the app. These terms are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction.
11. Contact
Live Sharer Ltd · 166 High Street, Aylesbury, England, HP20 1RE · support@livesharer.com